Contact Us

Whether you've spotted something that looks out of date on one of our crypto casino reviews, want to flag a new site for us to look at, or just have a question about how we rank Bitcoin casinos for US players, this is the place to start. We read every message that comes in through our channels, even if we can't always reply individually.

What we can help with

• Review corrections — if a bonus term, coin list, or licensing detail on a casino write-up has changed, tell us and we'll check it against the operator's current terms.
• Suggestions for new listings — if there's a crypto casino you think US players should know about, let us know what stood out about it.
• General questions — about how our team approaches reviews, how rankings are put together, or how crypto deposits and withdrawals generally work at the sites we cover.
• Site feedback — broken links, unclear wording, or anything else that made a page harder to use than it should be.

What we can't do

We're a review and comparison site, not a casino operator, a payment processor, or a customer support desk for any of the brands listed here. That means a few things fall outside what we can resolve directly:

• Account issues, deposits or withdrawals — if you have a problem with a specific casino, such as a delayed payout or a locked account, you'll need to contact that operator's own support team directly. We have no access to player accounts at any listed site.
• Bonus disputes — wagering requirements, eligibility, and promotion terms are set and enforced by the individual casino, not by us. Read the operator's terms and reach out to their support if a bonus hasn't credited as expected.
• Tax or legal advice — we can point you toward general information about gambling and crypto taxation, but for anything specific to your situation, a licensed tax or legal professional is the right call.

Before you get in touch about a listed casino

A lot of questions we receive are really about a specific operator's process rather than about our site. If you're trying to work out something like a withdrawal limit, a supported coin, or a wagering requirement, check the individual casino's review first — most of that detail is covered there, including the material conditions attached to each welcome offer. If the answer still isn't clear, or if what you find on the operator's site doesn't match what we've published, that's exactly the kind of thing worth flagging to us.

Reporting an unlicensed or misleading offer

Crypto casinos serving US players operate offshore, typically under licences from jurisdictions like Curaçao or Anjouan rather than any US regulator. We verify licensing status as part of our review process, but licensing can change. If you come across a bonus that looks misrepresented, a licence claim that doesn't check out, or a listed site behaving differently from what we've described, let us know the details — the site name, what you saw, and where. That kind of report helps keep our listings accurate for everyone else researching the same casino.

If you're struggling with gambling

If your message is about a gambling problem, either yours or someone else's, please don't wait on a reply from us. Contact the National Problem Gambling Helpline at 1-800-GAMBLER for free, confidential support, available in the US. Our Responsible Gambling page has further tools and context, including a reminder that offshore crypto casinos often don't offer the same self-exclusion or player-protection tools as state-regulated operators. Every site we cover is intended for adults only — 18+ or 21+ depending on the operator and your state's rules — and none of our content is meant for anyone below that age.

A note on legal status

If your question is about whether it's legal to play at a crypto casino from your state, we can point you to general information, but we can't give a definitive answer for your specific situation. Online casino gambling with cryptocurrency exists in a legal grey area for most US players: it isn't licensed by any US state regulator, and availability differs by state and by operator. Check your own state's current laws, and treat anything we publish as a starting point for research rather than legal advice.

Other ways to find what you need

Before reaching out, it's worth checking whether the answer already exists elsewhere on the site. Our About Us page explains how and why we rank the casinos we do, our Terms and Conditions cover the legal basis for using this site, and our coverage of non-Gamstop casinos for UK players may be useful if you're comparing options outside the US market. Most day-to-day questions about a specific casino's bonus terms, supported coins, or payout speed are answered within that casino's own review.

Response times

We aim to review and respond to messages as quickly as we reasonably can, but as an independent review team, we don't offer live support and can't guarantee a same-day reply. For anything urgent involving your money at a specific casino, contacting that operator's own support channel directly will almost always get you a faster answer than writing to us.